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CRM Popup Blocker

Cannot print invoice on iPhone

if you are using the Safari browser on your iPhone viewing an invoice by hitting the link shows nothing, Safari’s pop-up blocker may be stopping the receipt from showing. 

To disable Safari’s pop-up blocker:

  1. Open the Settings app in iOS and go to Safari
  2. Under the General Safari settings, toggle the switch next to Block Pop-ups to the OFF position to disable the pop-up blocker.
  3. Return to the receipt page and try to print again. If you want individual sites unblocked but also have Safari’s pop-up blocker enabled for most sites, unfortunately, this currently isn’t supported by Safari. 

Cannot print invoice on Android

if you are using the Chrome browser on your Android viewing an invoice by hitting the link shows nothing, Chrome pop-up blocker may be stopping the invoice from showing.

By pressing ALWAYS SHOW this will allow the receipt to be downloaded.

Most Android browsers will perform the same way.


Cannot print invoice on Desktop

if you are using the Chrome desktop browser on your computer viewing an invoice by hitting the link shows nothing, Chrome pop-up blocker may be stopping the invoice from showing.

To allow popups to download the receipt you can do so by


  1. In the top right hand corner of where the url you will see a square box with a a red x. Click on that and a Pop-ups blocked window will open.
  2. By selecting Always allow pop-ups from http:// etc… and pressing done and reloading the page it will allow you to download the receipt.

If you have any issues you can’t resolve please contact our Tech Support Team on this link